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Fairness:
OSH Qualifications Board UK ensures that all individuals and organizations, regardless of size, geographical location, or affiliation, have equal access to our assessment and certification processes.
Objectivity:
Our assessment processes are designed to be objective, transparent, and free from any undue influence. We are dedicated to making decisions based solely on the merit of the candidates and the evidence presented.
Confidentiality:
OSH Qualifications Board UK maintains strict confidentiality in handling all information related to the assessment and certification process. We respect the privacy of candidates and organizations involved and ensure that sensitive information is handled securely.
Independence:
Our organization operates independently from any external pressures or conflicts of interest. We avoid any situation that may compromise our ability to make impartial decisions.
To ensure ongoing impartiality, OSH Qualifications Board UK regularly reviews its policies, procedures, and decision-making processes. We engage in continuous monitoring and evaluation to identify and mitigate any potential threats to impartiality.
Our commitment to impartiality extends to all levels of our organization, from the development of qualifications and assessments to the management of certification activities. We actively seek feedback from stakeholders to further enhance the effectiveness of our impartiality safeguards.
OSH Qualifications Board UK is dedicated to fostering trust and confidence in the occupational health and safety qualifications and certifications we award. Our impartiality statement reflects our unwavering commitment to fairness, objectivity, and integrity in all our endeavors.
This statement is publicly available to all interested parties and is subject to regular review to ensure its continued relevance and effectiveness.
Our complaints policy is regularly reviewed to ensure its effectiveness and relevance. Feedback received through the complaints process contributes to our ongoing commitment to excellence and continuous improvement.
This policy is publicly available on our website and can be provided in alternative formats upon request. We encourage open communication and appreciate the opportunity to address and resolve concerns in a constructive manner.
Training and Awareness:
We provide training to our staff to enhance awareness and understanding of equality and diversity issues. This empowers our team to create an inclusive and welcoming environment for all stakeholders.
Recruitment and Selection:
Our recruitment and selection processes are designed to be fair, transparent, and free from bias. We encourage applications from individuals of all backgrounds and actively seek to diversify our workforce.
Communication:
We communicate our commitment to equality and diversity internally and externally. Our policies and practices are transparent, and we encourage open dialogue to address concerns and promote a culture of respect.
Monitoring and Reporting:
OSH Qualifications Board UK regularly monitors the effectiveness of our equality and diversity initiatives. We collect and analyze data to identify areas for improvement and ensure that our policies align with best practices.
Our Equality and Diversity Policy is regularly reviewed to ensure its effectiveness and relevance. Feedback from stakeholders and ongoing assessment of our practices contribute to our commitment to continuous improvement in promoting equality, diversity, and inclusion.
This policy is publicly available on our website and is communicated to all staff members, stakeholders, and relevant parties. OSH Qualifications Board UK is dedicated to creating an environment where everyone feels valued, respected, and able to reach their full potential.
Malpractice includes any deliberate or inadvertent action that compromises the integrity, validity, or security of our qualifications and assessments. This encompasses a range of behaviors, including but not limited to:
Plagiarism:
Presenting someone else’s work as one’s own without proper attribution.
Cheating:
Using unauthorized materials, communication, or assistance during assessments.
Impersonation:
Taking an assessment on behalf of someone else or having someone take an assessment on behalf of the candidate.
Collusion:
Collaborating with others without authorization during assessments.
Breaches of Security:
Unauthorized access to assessment materials, distribution of confidential information, or any other action that compromises the security of our processes.
Education and Awareness:
OSH Qualifications Board UK provides education and awareness programs to candidates, assessors, and staff to ensure a clear understanding of the consequences of malpractice and the importance of upholding the highest standards of integrity.
Secure Processes:
We implement secure systems and procedures to protect assessment materials, prevent unauthorized access, and ensure the confidentiality of sensitive information.
Code of Conduct:
All individuals involved in our assessments, including candidates, assessors, training partners and staff, are required to adhere to a code of conduct that prohibits malpractice.
Monitoring and Analysis:
OSH Qualifications Board UK employs robust monitoring and analysis processes to identify potential instances of malpractice. This includes the use of technology, data analysis, and scrutiny of assessment results.
Reporting:
We encourage individuals to report any suspicions or concerns regarding malpractice. Reports can be submitted anonymously, and confidentiality will be maintained throughout the investigation process.
Investigation Process:
OSH Qualifications Board UK conducts thorough and impartial investigations into reported cases of malpractice. This may involve gathering evidence, interviewing relevant parties, and assessing the severity of the alleged malpractice.
Consequences:
Individuals found guilty of malpractice may face a range of consequences, including disqualification from the assessment, revocation of qualifications, and, in serious cases, legal action.
Individuals have the right to appeal decisions related to allegations of malpractice. Appeals should be submitted within a specified timeframe, and the appeals process will be conducted impartially.
Our Malpractice Policy is regularly reviewed to ensure its effectiveness and alignment with best practices. Feedback from stakeholders, monitoring data, and ongoing assessment of our processes contribute to our commitment to continuous improvement in preventing and addressing malpractice.
This policy is publicly available on our website and is communicated to all relevant stakeholders. OSH Qualifications Board UK is dedicated to upholding the highest standards of integrity and ensuring the fairness and validity of our qualifications and assessments.
Timeframe:
Appeals must be submitted within 14 days of receiving the decision or outcome that is being appealed.
Format:
Appeals should be submitted in writing and include a clear statement of the grounds for the appeal, any supporting evidence, and the desired outcome.
Address
Appeals can be submitted via email to [appeals@oshqb.com] or by mail to our registered address.
Composition:
An Appeals Panel will be convened to review the appeal. The panel will consist of individuals who were not involved in the original decision.
Impartiality:
Members of the Appeals Panel will be impartial and unbiased. They will have no vested interest in the outcome of the appeal.
Acknowledgment:
Upon receipt of the appeal, OSH Qualifications Board UK will acknowledge it within five working days and provide a reference number for future correspondence.
Investigation:
The Appeals Panel will conduct a thorough and impartial investigation into the grounds of the appeal. This may involve reviewing relevant documentation, interviewing relevant parties, and seeking additional information if necessary.
Decision:
The Appeals Panel will make a decision based on the merits of the appeal. The decision will be communicated in writing to the appellant, usually within 21 days of receiving the appeal.
Outcome:
The outcome of the appeal may result in upholding the original decision, overturning the decision, or modifying the decision in some way.
OSH Qualifications Board UK is committed to transparent communication throughout the appeals process. The appellant will be provided with written reasons for the decision, and any further steps or actions will be clearly outlined.
The decision of the Appeals Panel is final and binding. Further appeals may only be considered if there is new and significant evidence that was not available at the time of the original appeal.
Our Appeals Procedure is regularly reviewed to ensure its effectiveness and alignment with best practices. Feedback from the appeals process, monitoring data, and ongoing assessment contribute to our commitment to continuous improvement in handling appeals.
This procedure is publicly available on our website, and individuals are encouraged to familiarize themselves with it before submitting an appeal. OSH Qualifications Board UK is dedicated to ensuring a fair and transparent process for individuals seeking to appeal decisions related to assessments or other matters.
Qualification Attainment:
Candidates begin by successfully completing the required OSH Qualifications Board UK qualification or assessment. Qualifications are designed to meet industry standards and are regularly reviewed and updated to reflect the latest best practices.
Submission of Documentation:
Candidates are required to submit relevant documentation, including proof of identity, qualification attainment, and any necessary supporting documents.
Assessment Review:
Our assessment team thoroughly reviews the candidate’s performance to ensure that it aligns with the specified criteria for the qualification.
Quality Assurance:
A rigorous quality assurance process is conducted to verify the accuracy and consistency of assessment results. This process includes internal checks and external validation.
Certification Decision:
Based on the successful completion of the qualification and the satisfactory review of documentation, the certification decision is made. Candidates are informed of the outcome.
Issuance of Certification:
Upon approval, OSH Qualifications Board UK issues a recognized certification to the candidate. The certification reflects the specific qualification attained and is valid for a specified period.
Digital Credentials:
In addition to physical certificates, OSH Qualifications Board UK provides candidates with digital credentials that can be easily shared and verified online. This enhances the accessibility and credibility of the certification.
Continuous Professional Development (CPD):
OSH Qualifications Board UK encourages certified individuals to engage in continuous professional development. This may include participating in relevant training, workshops, and staying informed about industry advancements.
Certification Renewal:
Certifications are typically valid for a specified period, after which individuals may be required to undergo a renewal process. This ensures that certified individuals stay updated with the latest industry standards.
Appeals Process:
In the event of a dispute or disagreement with the certification decision, candidates have the right to appeal. The Appeals Procedure, outlined separately, provides a fair and transparent process for addressing such concerns.
Complaints Handling:
OSH Qualifications Board UK has a robust Complaints Policy in place to address any concerns or grievances related to the certification process. This policy ensures that complaints are handled promptly and fairly.
Continuous Improvement:
The certification process is subject to regular review to ensure its effectiveness, fairness, and alignment with industry standards. Feedback from candidates, assessors, and other stakeholders contributes to continuous improvement.
Our certification process reflects our commitment to maintaining the highest standards of excellence in occupational health and safety. OSH Qualifications Board UK is dedicated to recognizing and promoting the achievements of individuals who contribute to creating safe and healthy work environments.
Definition:
Reasonable adjustments are modifications or accommodations made to assessment processes to ensure that candidates with disabilities or specific needs can demonstrate their knowledge, skills, and abilities on an equal basis with other candidates.
Request Process:
Candidates requesting reasonable adjustments must submit a request along with relevant documentation outlining the nature of their needs and the adjustments required. Requests should be submitted in advance of the assessment, allowing sufficient time for assessment and decision-making.
Assessment of Requests:
Our dedicated team reviews each request individually, considering the nature of the candidate’s needs, the impact on assessment validity, and the feasibility of the requested adjustments.
Confidentiality:
Information regarding reasonable adjustments is treated with the utmost confidentiality. Only individuals directly involved in the assessment process are informed of the adjustments.
Definition:
Special considerations may be granted to candidates who experience unforeseen and exceptional circumstances that may have affected their performance during the assessment.
Eligibility:
Candidates must submit a request for special considerations within a specified timeframe after the assessment. Eligible circumstances may include illness, bereavement, or other serious and unavoidable situations that impacted the candidate’s performance.
Evidence Requirement:
Candidates are required to provide supporting documentation, such as medical certificates or other relevant evidence, to substantiate their request for special considerations.
Assessment of Requests:
Special considerations requests are reviewed with sensitivity and impartiality. The impact of the circumstances on the candidate’s performance is carefully assessed.
Notification:
Candidates will be promptly notified of the outcome of their requests for reasonable adjustments or special considerations.
The communication will include details of any approved adjustments or considerations.
Appeals Process:
Candidates dissatisfied with the outcome of their request have the right to appeal. The Appeals Procedure outlines the process for appealing decisions related to reasonable adjustments and special considerations.
Our Reasonable Adjustments and Special Considerations Policy is subject to regular review to ensure its effectiveness, alignment with legal requirements, and responsiveness to the diverse needs of candidates. Feedback from candidates and relevant stakeholders contributes to continuous improvement.
This policy is publicly available on our website, and candidates are encouraged to familiarize themselves with its provisions. OSH Qualifications Board UK is dedicated to fostering an inclusive assessment environment that accommodates the diverse needs of all candidates.
Transparency:
OSH Qualifications Board UK is committed to providing clear and transparent information about our pricing structure. Pricing details, including fees for qualifications, assessments, and additional services, are readily available to all stakeholders.
Equity:
We strive to establish pricing that is fair and equitable, taking into consideration the value of our qualifications and assessments while ensuring accessibility for a diverse range of individuals and organizations.
Affordability:
OSH Qualifications Board UK recognizes the importance of affordability in promoting access to education and professional development. We aim to set prices that strike a balance between maintaining quality standards and making our services accessible to a broad audience.
Competitiveness:
Our pricing is benchmarked against industry standards and comparable qualifications to ensure competitiveness while maintaining the highest standards of quality and integrity.
Discounts and Promotions:
OSH Qualifications Board UK may offer discounts or promotions from time to time to make our services more accessible. Any discounts or promotions will be communicated clearly, and eligibility criteria will be transparent.
Payment Options:
We offer a variety of payment options to accommodate the diverse needs of our stakeholders. This includes online payment methods and other arrangements to facilitate ease of payment.
Regular Review:
Our pricing policy undergoes regular review to ensure its continued alignment with our principles and industry standards.
Feedback Mechanism:
We welcome feedback from stakeholders regarding our pricing practices. Feedback is considered in the review process, and adjustments may be made as needed.
Accessibility Assessment:
OSH Qualifications Board UK periodically assesses the accessibility of our pricing to ensure that it does not create barriers to entry for individuals or organizations seeking our qualifications and assessments.
Clear Communication:
Changes to pricing, if any, will be communicated well in advance to provide stakeholders with sufficient notice. Communication regarding pricing is clear, concise, and accessible.
Accessibility of Information:
Pricing information, including any changes, is readily available on our website, promotional materials, and communication channels to ensure that stakeholders can easily access the information they need.
OSH Qualifications Board UK is dedicated to maintaining a fair and transparent pricing policy that aligns with our commitment to excellence, accessibility, and inclusivity in occupational health and safety education and certification.
Commitment to Health and Safety:
OSH Qualifications Board UK is committed to providing a safe and healthy workplace for all employees, learners, and visitors. We recognize that the well-being of our community is essential for the success of our organization.
Legal Compliance:
We will comply with all relevant occupational health and safety laws, regulations, and standards applicable to our operations. Our commitment includes regular reviews to ensure ongoing compliance with evolving legal requirements.
Hazard Identification and Risk Assessment:
We will conduct regular hazard identification and risk assessments to identify potential workplace hazards. This includes assessing risks associated with our physical facilities, work processes, and the delivery of qualifications.
Implementation of Control Measures:
Where hazards are identified, we will implement appropriate control measures to minimize or eliminate the associated risks. This may include changes to processes, the introduction of safety measures, and the provision of training and information.
Employee and Learner Involvement:
OSH Qualifications Board UK encourages the active participation of employees and learners in health and safety initiatives. We believe that collaboration and open communication contribute to a safer working environment.
Emergency Preparedness and Response:
We will maintain effective emergency preparedness and response procedures. This includes regular training for employees and learners, ensuring they are familiar with evacuation routes, emergency contacts, and first aid procedures.
Continuous Improvement:
OSH Qualifications Board UK is committed to continuous improvement in our health and safety performance. We will regularly review and update our policies, procedures, and practices to reflect advancements in health and safety standards and address emerging risks.
Communication:
We will maintain open and transparent communication regarding health and safety matters. Employees, learners, and other stakeholders will be informed about relevant health and safety information, policies, and procedures.
Wellness and Well-being:
OSH Qualifications Board UK recognizes the importance of promoting employee and learner wellness and well-being. We will provide support services, resources, and programs to enhance physical and mental health.
Review and Evaluation:
This policy will be reviewed annually to ensure its ongoing relevance and effectiveness. The review will consider changes in the organization, industry standards, and feedback from employees, learners, and relevant stakeholders.
By adhering to this Occupational Health and Safety Policy, OSH Qualifications Board UK aims to foster a culture of safety, responsibility, and continuous improvement. All employees, learners, and stakeholders are expected to support and uphold this commitment to occupational health and safety.
CEO
OSH Qualifications Board UK
November 09, 2023
Scope:
This policy applies to all employees, contractors, candidates, and stakeholders associated with the OSH Qualifications Board UK. It covers concerns related to malpractice, fraud, corruption, health and safety violations and any other conduct that may compromise the integrity of our qualifications and services.
Reporting Mechanisms:
Individuals are encouraged to report concerns through the following mechanisms:
Protection of Whistleblowers:
The OSH Qualifications Board UK is committed to protecting whistleblowers from retaliation. Whistleblowers who report concerns in good faith will not face adverse consequences, including but not limited to, dismissal, demotion, harassment, or any other form of victimization.
Confidentiality:
All reports of concerns will be treated confidentially to the extent permitted by law. Information will only be disclosed on a need-to-know basis for the purpose of investigation and resolution.
Investigation Process:
Upon receiving a report, the OSH Qualifications Board UK will conduct a fair and impartial investigation. This may involve interviews with relevant parties, a review of documents, and collaboration with external parties if necessary.
Reporting Outcomes:
The results of the investigation will be communicated to the whistleblower within a reasonable timeframe, taking into account the complexity of the issue. Appropriate action will be taken based on the findings, and, where possible, corrective measures will be implemented.
Anonymous Reporting:
The OSH Qualifications Board UK recognizes the importance of allowing individuals to report concerns anonymously. Anonymous reports will be treated with the same level of seriousness as non-anonymous reports.
False Reporting:
The OSH Qualifications Board UK prohibits the making of intentionally false or malicious reports. Individuals found to have made false reports may face disciplinary action.
Non-Retaliation:
Retaliation against individuals who report concerns in good faith is strictly prohibited. Any act of retaliation will be treated as a serious offense and may result in disciplinary action, including dismissal.
Review and Update:
This whistleblowing policy will be regularly reviewed and updated to ensure its ongoing effectiveness and compliance with relevant laws and regulations.
Contact Information:
Whistleblowers may contact the designated whistleblowing officer at confidentialenquiries@oshqb.com.
By engaging with our organization, individuals acknowledge and agree to adhere to this whistleblowing policy. The OSH Qualifications Board UK is dedicated to creating an environment where ethical concerns can be raised without fear of reprisal, contributing to the overall integrity of our qualifications and services.
Objectives:
The objectives of forming partnerships with external entities are to:
Eligibility:
Potential partners must demonstrate compatibility with the mission, values, and quality standards of the OSH Qualifications Board UK. Eligibility criteria may include accreditation status, educational excellence, and a commitment to upholding ethical standards.
Types of Partnerships:
Partnerships may take various forms, including:
Partnership Agreement:
All partnerships with the OSH Qualifications Board UK will be formalized through a written agreement. The agreement will outline the roles, responsibilities, expectations, and terms of collaboration, including but not limited to accreditation processes, assessment standards, and information sharing.
Quality Assurance:
The OSH Qualifications Board UK is committed to maintaining the highest standards of quality assurance in all partnerships. This includes regular reviews, evaluations, and monitoring of partner activities to ensure ongoing compliance with accreditation and assessment standards.
Communication and Collaboration:
Effective communication and collaboration are essential components of successful partnerships. Regular communication channels will be established to facilitate the exchange of information, feedback, and updates between the OSH Qualifications Board UK and its partners.
Recognition and Promotion:
Partnerships that significantly contribute to the enhancement of OSH qualifications may be publicly recognized and promoted. This recognition may include joint press releases, collaborative events, and acknowledgment on relevant platforms.
Ethical Conduct:
All partners are expected to conduct themselves ethically and with integrity. Any conduct that may compromise the reputation or quality of OSH qualifications will be addressed promptly, and appropriate action will be taken.
Termination of Partnerships:
The OSH Qualifications Board UK reserves the right to terminate partnerships if there is a breach of the partnership agreement, ethical misconduct, or failure to maintain accreditation standards. Termination will follow a fair and transparent process outlined in the agreement.
Review and Updates:
This partnership policy will be reviewed regularly to ensure its ongoing relevance and effectiveness. Updates will be made as necessary to reflect changes in industry standards, regulations, or organizational objectives.
By engaging in partnerships with the OSH Qualifications Board UK, entities acknowledge and agree to adhere to the principles outlined in this policy. This collaborative approach aims to strengthen the impact and value of OSH qualifications in the field.